Tencent Music Entertainment Group (TME) provides users with intelligent, rich music entertainment services and interactive experiences, including music streaming, online karaoke, interactive communities, live shows, and other services. To protect the legal rights of copyright owners, copyrights of works displayed in TMEs information storage service and works stored, searched, or linked in TMEs search and link services will be protected according to the provisions of relevant Chinese laws and regulations with the following means.
"Works" refer to works of literature, art, natural sciences, social sciences, engineering technology and the likes protected by the Copyright Law of the Peoples Republic of China. "Right holders" refer to copyright owners of a work or natural persons, legal persons or other organizations that enjoy relevant rights of the work because of legal authorization from the copyright owner.
I. Notification Procedures
If a right holder believes that a work displayed in TMEs information storage service and works stored, searched, or linked in TMEs search and link services has infringed the copyright of its related work, the right holder may submit a written notification to TME requesting TME to delete the allegedly infringing work or disconnect the links to the allegedly infringing work. The notification shall be signed by the right holder. If the right holder is a unit, the official seal of the unit shall be affixed.
The notification should include the following (see Annex 1 for the format of the notification):
1. The right holders name, contact information, address, business license (for units), identity card (for individuals), relevant authorization certificates, and other materials that can prove the identity of the right holder.
2. The exact name and network address of the allegedly infringing work that the right holder requests TME to delete or the link to which the right holder requests TME to disconnect.
3. Preliminary materials that can prove a work has constituted infringement.
(1) Documents of title of the right holder, including but not limited to the copyright certificate issued by the relevant authority, proof of date of the initial publication or issuing of the work, manuscripts, time stamp of the work issued by an authority, registry certificate of the work, and other valid documents of title that can prove the right holders rights to the work.
(2) Materials that can prove that the act of the respondent has constituted infringement, including but not limited to valid materials that can prove the act of the respondent has constituted infringement of the right holders copyright.
The right holder shall ensure that statements and relevant materials in the notification are true, valid, and legal, and that it will bear all legal liabilities arising therefrom.
Upon receipt of the notification from the right holder, TME will delete the allegedly infringing work or disconnect the link to the allegedly infringing work, and forward the notification to the provider of the allegedly infringing work.
II. Counter Notification Procedures
If after receiving the TME-forwarded notification, the provider (counter notifier) of the allegedly infringing work believes that the work provided does not infringe the rights of others, it may submit a written counter notification to TME requesting the recovery of the deleted work or the disconnected link to the work. The counter notification shall be signed by the counter notifier. If the counter notifier is a unit, the official seal of the unit shall be affixed. The counter notification shall include the following content (see Annex 1 for the format of the counter notification):
1. The name, contact information, address, business license (for units), identity card (for individuals), relevant authorization certificates, and other materials that can prove the identity of the counter notifier.
2. The exact name and network address of the work that has been deleted or the link to which has been disconnected.
3. Preliminary materials that can prove the work does not constitute infringement, including but not limited to the copyright certificate issued by the relevant authority, proof of date of the initial publication or issuing of the work, manuscripts, time stamp of the work issued by an authority, registry certificate of the work, and other valid documents of title that can prove the providers rights to the work.
The counter notifier shall ensure that statements and relevant materials in the notification are true, valid, and legal, and that it will bear all legal liabilities arising therefrom.
Upon receipt of the counter notification from the counter notifier, TME will recover the deleted work or disconnected links to the work, and forward the counter notification to the right holder. TME does not bear any legal liability for the recovery of the deleted work or disconnected links to the work. The right holder shall not notify TME to delete the work or disconnect links to the work again.
Two ways to notify TME:
1. Scan all paper copies of the aforementioned written notifications and related proof materials and then email the electronic version of them to qqmusic155@tencent.com.
2. Mail the paper version of the aforementioned written notifications and related proof materials to the following location:
Address: TME Legal Department at 12/F, Unit Three, Building D, Kexing Science Park, Kejizhongsan Avenue, Hi-Tech Park, Nanshan District, Shenzhen, Guangdong, P.R.China
Zip code: 518057
Annex 1: Model Text of the National Copyright Administration
Notification of Requesting the Deletion or Disconnection of Infringing Web Content
Explanation for Requesting the Recovery of Deleted or Disconnected Web Content